Title : Direct marketing: concept and cases ISBN : 81-7446-198-1 Author : Chaturvedi Mukesh Publisher & Place : New Delhi, Excel Books, 2000 Edition Statement : 1st ed Physical Medium : Textual Physical Description : xiii590p Subject : direct marketing; promotion philosophy; relationship marketing; value for money; strtegic planning guide; case study; marketing creativity; customer behaviour; direct mail; consumer response; inhouse management; advertising; print marketing; telemarketing; catalouge marketing; direct marketing research; customer service; database marketing -------------------------------